Our Services

Our audience research is about asking questions and solving problems.

We work on a creative range of projects using established, reliable, and innovative methods of social science research and evaluation techniques. An extensive list of organizations have benefited from our work and we can help you move forward with your goals as well.

The services we offer are usually described by these four broad categories:

Audience Analysis – visitor analysis, market-area or community studies, membership surveys
Research for Exhibit Planning – ‘front end’ or ‘concept planning’ studies, formative evaluation including storyline testing, remedial and summative evaluation
Visitor Experience Studies – wayfinding audits, analysis of visitor services, unique challenges
Consulting and Facilitating – staff development workshops, facilitating planning meetings

“Judge a man by his questions rather than his answers.”
— Voltaire